Delivery & Returns
FREE DELIVERY OVER £65 (UK MAINLAND ONLY)
FINAL DATE TO ORDER IN TIME FOR CHRISTMAS DELIVERY IS 17TH DECEMBER 2021
Due to adverse weather conditions, we are experiencing delays in our shipping times
|Under 2kg Post Office||5-7 Working Days||£3.95|
|Under 1 kg DPD||1-2 Working Days||£4.99|
|1-5kg DPD||1-2 Working Days||£5.50|
|5-10kg DPD||1-2 Working Days||£6|
|10kg – 30kg DPD||1-2 Working Days||£8|
FOR ORDERS OVER 30KG PLEASE CONTACT US HERE
|Northern Ireland||2-3 Working Days||£9|
|Scottish Highlands||2-3 Working Days||£9|
|Isle of Man||2-3 Working Days||£9|
|Channel Islands||2-3 Working Days||£9|
|Isle of Scilly||2-3 Working Days||£9|
USA & International orders
A shipping quote will be provided. Please make sure to add your Name, Full address and email when checking out with your chosen items.
If you wish to get a quote please finish the checkout process. We will then be able to see the contents in your basket and where it needs to be sent to. To avoid disappointment please do not send direct emails as they may get lost.
We put our heart and soul into all our products to ensure you are happy with your order, however, if for any reason you would like to return your item, then it is a very quick and simple process!
If you wish to return an order, then please do so within 14 days after the order date. To be eligible for a return, your item must be unused and in the same condition that you received it.
Shipping and postal costs for returns are the responsibility of the buyer. In the event of a return being necessary due to an error on our part or the item being faulty, shipping and postal costs will be refunded in full to the buyer.
If you wish to return your parcel after it arrives you need to contact us either by phone or by email. Returns need to be sent out to our address at Woolyknit, Unit 13K, Warth Mill, Huddersfield Rd, Diggle, Saddleworth OL3 5PJ together with the packing note inside.
If you have any queries regarding returning your order, please email email@example.com with your order number and we will get back to you within 2 working days.