Delivery & Returns
Royal Mail are struggling with the volume of parcels being posted across the UK, so please allow 10 working days for delivery after we have posted your parcel. (This time limit is imposed by Royal Mail, not ourselves.)
We now offer:
Standard Delivery: £4.95 Usually 3-4 Days (Currently up to 14 days due to delays with Royal Mail)
We put our heart and soul into all of our products to ensure you are happy with your order, however, if for any reason you would like to return your item, then it is a very quick and simple process!
If you wish to return an order then please do so within 14 days after the order date.
If you wish to return your parcel after it arrives you need to contact us either by phone or by email. Returns need to be sent out to our address at Woolyknit, Unit 13K, Warth Mill, Huddersfield Rd, Diggle, Saddleworth OL3 5PJ together with the packing note inside.
If you have any queries regarding returning your order please email firstname.lastname@example.org with your order number and we will get back to you within 2 working days.